Privacy Policy

Last updated: December 11, 2024

At Reva Software LLC ("Reva," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our review management and insights platform for hotels and vacation rentals at www.joinreva.com ("Service").

Information We Collect

Account Information: When you sign up for Reva, we collect identifying information such as your name, email address, and company name.

Billing Information: For paid services, we collect payment information and billing address. We store transaction records and billing addresses but do not store full credit card numbers.

Review Data: We collect and store reviews from various channels that you connect to our Service.

Usage Data: We collect information about how you interact with our Service, including IP addresses, browser type, and pages visited.

How We Use Your Information

We use your information to:

  1. Provide and improve our Service.
  2. Process payments and send invoices.
  3. Aggregate reviews and generate insights.
  4. Communicate with you about our Service.
  5. Respond to your inquiries and support requests.

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  1. Third-party service providers who help us operate our Service.
  2. Legal authorities when required by law.

Your Rights

Depending on your location, you may have the right to:

  1. Access the personal information we hold about you.
  2. Correct inaccurate information.
  3. Request deletion of your data.
  4. Object to certain processing of your data.

Security

We implement reasonable security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@joinreva.com.