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Reva aggregates your reviews from all channels, helps drive more 5 star reviews and enables you to reply to all reviews from one place.
Reva then provides dashboards, reporting and actionable insights for your reviews.
Reply to reviews
Actionable Insights
Reporting
API & Widgets
Trusted By
Key Features
Own your reviews. You may be overly dependent on the OTAs right now. Store all of your hard earned reviews.
Quickly reply to all reviews from one place leveraging AI.
Replying to your guest reviews can be time consuming, but necessary to showcase professionalism and drive brand loyalty. Reva’s ‘Review Reply’ feature leverages AI to help you generate and publish replies from within Reva directly to OTA’s. This automation means less time manually replying to every review, and more time focusing on growth and guest experiences.
View moreAnalyze feedback and take action to improve guests experiences.
Once all your reviews are centralized, none slip through the cracks. Every guest can be responded to. You can begin extracting value by addressing recurring items both positive or negative. Maybe parking is a continuous sore spot? Perhaps the beach view is better than the photos online are selling?
View moreUnderstand what your customers are saying about your service.
Oftentimes guests are the first to discover new problems. Creating a continuous feedback loop from guest input is key to property improvement. Guests also call out position things that may be overlooked and can be used to double down on in marketing efforts.
View moreProvide social proof to potential guests.
Drive social proof. Guest reviews are a top factor when guests are making their booking. The difference between a 4.2 and 4.8 on Airbnb for example can equate to many thousands of dollars to the bottom line. Use Reva's widgets or API to display 5 star guest reviews on your website and social channels.
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