Managed Reviews
Hand your reputation to Reva. Our team and AI monitor every channel, reply to every review in your brand voice, turn feedback into action, and report the results, so your team never has to touch a review again.
Trusted by leading operators
The problem
Across 3.8 million reviews on Reva, fewer than half ever received a host reply. Guests notice the silence, and so do the algorithms that rank you.
Airbnb, Vrbo, Google, Booking.com, your PMS. Feedback lives in a dozen inboxes, and the same stay scores nearly half a star lower on the OTAs than on Airbnb.
The same cleanliness and maintenance issues repeat, because no one has time to read between the stars. Nearly 6 in 10 complaints are fixable basics.
What we manage
Every past and future review from your OTAs, Google, and PMS, pulled into one place the moment it posts. Nothing slips through the cracks.
On-brand responses drafted and published within hours, in your voice, to rules you set. Operators go from a handful of replies to full coverage.
Cleanliness, maintenance, and access problems flagged from guest feedback and routed to your team as tasks before they cost you the next booking.
Your best verified reviews syndicated to your website and booking engine as social proof, turning hard-won reputation into more direct bookings.
Branded monthly owner reports, portfolio trends, and staff performance, delivered automatically, so you always know exactly where to focus next.
Reputation specialists backed by Reva's AI, so nothing slips, even at thousands of reviews a month. You get the outcome, not another tool to run.
The results
Ratings hold steady at 4.6★+ while coverage soars, the payoff shows up as time saved and complete coverage, not inflated scores.
How it works
Link your OTAs, Google, and PMS in minutes. Reva pulls in every past and future review and builds one source of truth for your reputation.
Our team and AI monitor, respond, flag operational issues, and showcase your best reviews, all to the rules and voice you set up front.
Higher response coverage, hours back for your team, happier owners, and reporting that proves it, without lifting a finger each month.
The ROI we see from Reva is significant. Our company is built on delivering high-quality mountain getaways, and managing guest feedback is foundational to this mission. Reva has helped us transform review management from a reactive, manual process into a centralized system that supports longer-term growth.