Sentiment and themes, automatically
Every review is tagged with sentiment and the theme behind it, cleanliness, check-in, noise, staff, so patterns surface on their own.
Reva Intelligence ยท Hotels
Reva reads every review across Booking.com, Expedia, Google, and Tripadvisor, tags the sentiment and the theme behind it, and shows what is actually moving your score, by department, by area, and over time. Then you can ask about any of it in plain English.
How it works
Star ratings tell you something is wrong. Sentiment analysis tells you what, and where.
Every review is tagged with sentiment and the theme behind it, cleanliness, check-in, noise, staff, so patterns surface on their own.
See which teams, floors, or room types drive the sentiment, so the right people see the right feedback.
Ask what is trending up or down and get the answer as a chart, no report-building required.
See Reva Intelligence →
Reva is a game-changing tool for short-term vacation rental managers. The platform's dashboards and reports provide deep insights and granular data that is invaluable for identifying areas for improvement and optimizing the guest experience. I'm simply blown away by the value Reva delivers.